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On the phone

I was refilling a prescription over the phone. As Jocelyn, the young woman I was talking with, waited for everything to get approved, she said, Do you have any other questions for me today?

What's the meaning of life? I said. No wait: What am I going to do now that Derek Jeter has retired?

She said, What I've been thinking about is Brian Williams getting canned.


And then we had a robust discussion about that incident, memory & false memory, the media, & whether it was always the case that you could be fired over just about anything.

I love falling into unexpected conversations, especially when you are both willing to see where it goes. It's great when you both go beyond the purely transactional. Makes me want to make eye contact & say hello, yes even on the mean streets of New York City.

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