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That's me (in thought not action)—the Verizon people were great, to tell you the truth
I've been on a "live chat" for an hour & a quarter & they finally revealed that they can't tell without a visit from a technician why my internet still isn't working, & the visit could cost $91 (& up), & my internet is bundled with my phone so that it wouldn't cost any less to get rid of it. I am so sick of this modern world. What can I do without?

Friday update: The repair guy is 11 minutes late in his 3-hour window; the Verizon phone person said he was on his way, 20 minutes ago. I am so frigging fed up!
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